“Restoring Success” Listening: 5 Steps for Smoother Interactions and Fewer Hiccups

Enhance team communication and success with these 5 steps for smoother interactions. Learn the importance of active listening, from customer service to internal relationships. Improve communication skills, reduce mistakes, and strengthen your organization’s culture.

Continue Reading
Elevate your Operations: 2023 Annual Owner's and Manager's Retreat – The Most Powerful
10 Steps to Organize your Warehouse

10 Steps to Organize your Warehouse

The warehouse is a frustration for many with a vision of a clean and organized operation and production facility. Turning this dream into reality requires a deliberate action plan, a deadline, and buy-in from your employees.

Continue Reading
Restoration Technical Institute Owner's and Manager's Retreat

Elevate Your Leadership: What to Expect at the 2023 Owner’s & Manager’s Retreat

14 IICRC CEC Elevate Your Leadership: What to Expect at the 2023 Owner’s and Manager’s Retreat! Get ready for an immersive two-day event that promises to supercharge your leadership skills, inspire […]

Continue Reading
For contractors who are interested OR are already delivering insurance-related restoration and reconstruction services, this webinar will give you insights and understanding into how a contractor fits into the property insurance claims process. The ability to consider different perspectives on the process that may help you develop your approaches. In addition, you will have the opportunity to learn more about and apply to become a HOMEE Pro.

FREE WEBINAR: Introduction to Insurance Claims for Contractors & Join the HOMEE Network

For contractors who are interested OR are already delivering insurance-related restoration and reconstruction services, this webinar will give you insights and understanding into how a contractor fits into the property insurance claims process. The ability to consider different perspectives on the process that may help you develop your approaches. In addition, you will have the opportunity to learn more about and apply to become a HOMEE Pro.

Continue Reading
Guy at desk in dress shirt writing with pen. Business wisdom from father figure. Photo credit: Poike / iStock.

From the Desk of Dad: 10 Wisdoms for Business

By Lisa Lavender M.T.R., M.F.S.R., M.W.R. Photo credit: Poike / iStock / Getty Images Plus via Getty Images August 7, 2023 I lost my dad unexpectedly in June 2023. He was an amazing dad, […]

Continue Reading
Phoenix Restoration Equipment logo with a soaring phoenix bird and text

Restoring Success: How to Effectively Use Lists for Restoration Operations

By Lisa Lavender M.T.R., M.F.S.R., M.W.R. Photo credit: eyfoto / iStock / Getty Images Plus via Getty Images May 8, 2023 For nearly 23 years in the industry, I have been making lists. […]

Continue Reading

What Keeps You Awake at Night?

Many of The Aspects Go Into Restoration Services Can be Stressful Including Equipment, Employee Training, and Competitors. Read More!

Continue Reading
Understanding the Players in Commercial Restoration

Understanding the Players in Commercial Restoration

The Fundamentals of Understanding The Players in Commercial Restoration and Their Influence Over Each Other. Read More!

Continue Reading

Where you Stuck Wednesdays

Your friends at Restoration Technical Institute are always here for you with a friendly face, ready to brighten your day. We are also ready to help you through this confusing time. So […]

Continue Reading

Ask the Expert: Orchestrating an Effective Coronavirus Response | VIDEO!

R&R Editor in Chief Michelle Blevins chats with Lisa Lavender, COO of Berks Fire Water Restorations and the Restoration Technical Institute about three topics related to #coronavirus response: How to protect yourself and your […]

Continue Reading