Unlock Efficiency with FREE Restoration Industry Resources

As an owner, operator, or manager in the restoration industry, you know that turning ideas into action is essential for improving your business operations. At Lever360, we understand the challenges […]

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FOR IMMEDIATE RELEASE: Restoration Technical Institute and The Language of Leadership, Launches a Leadership Academy for the Restoration, Cleaning, and Related Industries

February 14, 2024   Restoration Technical Institute and The Language of Leadership, Launches a Leadership Academy for the Restoration, Cleaning, and Related Industries Reading, PA-based Restoration Technical Institute (RTI) and The […]

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The Experience Convention & Trade Show 2024

The Experience Convention and Trade Show is the ideal location for anyone seeking information and solutions in the Restoration, Cleaning, and Remediation industries. Plan to join us and connect face-to-face […]

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The Experience Conference & Exhibition 2024

The Experience Conference and Exhibition is designed for ambitious cleaning and restoration professionals seeking to grow their small business and increase profits. The Experience provides a consistent schedule of direct, […]

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“Restoring Success” Listening: 5 Steps for Smoother Interactions and Fewer Hiccups

Enhance team communication and success with these 5 steps for smoother interactions. Learn the importance of active listening, from customer service to internal relationships. Improve communication skills, reduce mistakes, and strengthen your organization’s culture.

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Elevate your Operations: 2023 Annual Owner's and Manager's Retreat – The Most Powerful
10 Steps to Organize your Warehouse

10 Steps to Organize your Warehouse

The warehouse is a frustration for many with a vision of a clean and organized operation and production facility. Turning this dream into reality requires a deliberate action plan, a deadline, and buy-in from your employees.

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Restoration Technical Institute Owner's and Manager's Retreat

Elevate Your Leadership: What to Expect at the 2023 Owner’s & Manager’s Retreat

14 IICRC CEC Elevate Your Leadership: What to Expect at the 2023 Owner’s and Manager’s Retreat! Get ready for an immersive two-day event that promises to supercharge your leadership skills, inspire […]

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For contractors who are interested OR are already delivering insurance-related restoration and reconstruction services, this webinar will give you insights and understanding into how a contractor fits into the property insurance claims process. The ability to consider different perspectives on the process that may help you develop your approaches. In addition, you will have the opportunity to learn more about and apply to become a HOMEE Pro.

FREE WEBINAR: Introduction to Insurance Claims for Contractors & Join the HOMEE Network

For contractors who are interested OR are already delivering insurance-related restoration and reconstruction services, this webinar will give you insights and understanding into how a contractor fits into the property insurance claims process. The ability to consider different perspectives on the process that may help you develop your approaches. In addition, you will have the opportunity to learn more about and apply to become a HOMEE Pro.

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Guy at desk in dress shirt writing with pen. Business wisdom from father figure. Photo credit: Poike / iStock.

From the Desk of Dad: 10 Wisdoms for Business

By Lisa Lavender M.T.R., M.F.S.R., M.W.R. Photo credit: Poike / iStock / Getty Images Plus via Getty Images August 7, 2023 I lost my dad unexpectedly in June 2023. He was an amazing dad, […]

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Phoenix Restoration Equipment logo with a soaring phoenix bird and text

Restoring Success: How to Effectively Use Lists for Restoration Operations

By Lisa Lavender M.T.R., M.F.S.R., M.W.R. Photo credit: eyfoto / iStock / Getty Images Plus via Getty Images May 8, 2023 For nearly 23 years in the industry, I have been making lists. […]

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Harnessing the Power of Experiential Learning in your Training Programs

August 31, 2022 By Lisa Lavender M.T.R., M.F.S.R., M.W.R. Training is an important function in any operation and is critical to our companies’ effectiveness and efficiency. It has a direct impact […]

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restoration business development

8 Tips to Manage the Thousands of Details of a Restoration Business

Originally Published at R&R Magazine August 4, 2022 Lisa Lavender M.T.R., M.F.S.R., M.W.R. You’ve heard and can relate to the saying from Gustave Flaubert, “The devil is in the detail.” It refers […]

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restoration business development, customer service

Organizational Awareness Can Lead to Greatness

Strong organizational awareness skills have a positive impact on individual performance, company objectives and customer service. Read more!

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Documentation: Just Do It

Documentation is a key component to operational success. Although documentation is not a complicated task it has become a source of frustration among the industry. Read more!

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Top Tips for a Restoration STARTUP

It has been more than 20 years since my husband and I started our full-service restoration company. Today, I have the privilege to meet and share tips with others who are starting up.

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Use Your Words

The ability to clearly articulate and use the right words is important in our service to others, individual success, and organizational goals.

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