Maximize Training Impact with Strategic Development for Long-Term Success By Lisa Lavender M.T.R., M.F.S.R., M.W.R. October 11, 2024 In today’s fast-paced restoration industry, where change is constant, the need for effective […]

The Experience: A Celebration of Cleaning, Restoration, and Inspection By Lisa Lavender M.T.R., M.F.S.R., M.W.R. September 28, 2024 The Experience Convention and Tradeshow is not just an event; it’s a tribute […]

By Lisa Lavender M.T.R., M.F.S.R., M.W.R. “Accountability breeds response-ability.” Steven Covey Because nearly 50 percent of us make resolutions every New Year and statistically most of us fail, let us start the […]

Enhance team communication and success with these 5 steps for smoother interactions. Learn the importance of active listening, from customer service to internal relationships. Improve communication skills, reduce mistakes, and strengthen your organization’s culture.

The warehouse is a frustration for many with a vision of a clean and organized operation and production facility. Turning this dream into reality requires a deliberate action plan, a deadline, and buy-in from your employees.

Lisa and Thomas emphasize the importance of preparation when being called to work on a large loss job.

By Lisa Lavender M.T.R., M.F.S.R., M.W.R. I absolutely do not know “everything” and am grateful to learn new things every day. As I consider myself an operations person, my work […]

(Originally posted March 31, 2022 at R&R Mag Online) Lisa Lavender M.T.R., M.F.S.R., M.W.R. One of the many things I like most about being involved in the training side of […]

Lisa Lavender M.T.R., M.F.S.R., M.W.R. After over 20 years in the industry, exact timelines are a bit fuzzy. However, I remember the lightbulb moment a few years after starting our […]

Restoring Success January 6, 2022 Lisa Lavender, M.T.R., M.F.S.R., M.W.R. It may be predictable, but there is something about a new year that inspires goal setting, resolutions and fresh visions. […]

Each Drying Job May be Unique But There are Some Common Fundamentals to Focus on. Read more!

For Selecting the Proper Drying Equipment for Commercial Restoration Consider The WHAT Method, “Whatever The Project Requires”. Read more!

Like Materials, Concrete Retains a Certain Amount of Water When in Equilibrium With The Built Environment. Read More!

Automatic Moisture Tracking has Many Benefits and Different Types of Systems to Measure Moisture. Read More!

Documentation is a key component to operational success. Although documentation is not a complicated task it has become a source of frustration among the industry. Read more!

Many of The Aspects Go Into Restoration Services Can be Stressful Including Equipment, Employee Training, and Competitors. Read More!

The Fundamentals of Understanding The Players in Commercial Restoration and Their Influence Over Each Other. Read More!