Restoring Success: The Year of Accountability

By Lisa Lavender M.T.R., M.F.S.R., M.W.R. “Accountability breeds response-ability.” Steven Covey Because nearly 50 percent of us make resolutions every New Year and statistically most of us fail, let us start the […]

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“Restoring Success” Listening: 5 Steps for Smoother Interactions and Fewer Hiccups

Enhance team communication and success with these 5 steps for smoother interactions. Learn the importance of active listening, from customer service to internal relationships. Improve communication skills, reduce mistakes, and strengthen your organization’s culture.

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10 Steps to Organize your Warehouse

10 Steps to Organize your Warehouse

The warehouse is a frustration for many with a vision of a clean and organized operation and production facility. Turning this dream into reality requires a deliberate action plan, a deadline, and buy-in from your employees.

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A devastating home disaster scene depicting extensive damage caused by a large loss event. The image shows a residential structure engulfed in flames, with billowing smoke filling the sky. Debris and charred remnants are scattered across the surrounding area. Firefighters and emergency responders can be seen in the foreground, working diligently to contain the blaze and protect nearby structures. The gravity of the situation is evident from the chaotic scene, symbolizing the need for expertise and mastery in handling large loss situations.

Restoring Success: How to Effectively Use Lists for Restoration Operations

By Lisa Lavender M.T.R., M.F.S.R., M.W.R. Photo credit: eyfoto / iStock / Getty Images Plus via Getty Images May 8, 2023 For nearly 23 years in the industry, I have been making lists. […]

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company culture employee management

Things I Learned From Running A Restoration Company

By Lisa Lavender M.T.R., M.F.S.R., M.W.R. I absolutely do not know “everything” and am grateful to learn new things every day. As I consider myself an operations person, my work […]

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When Failure Is Not an Option: A Mindset Powered by Passion

(Originally posted March 31, 2022 at R&R Mag Online) Lisa Lavender M.T.R., M.F.S.R., M.W.R. One of the many things I like most about being involved in the training side of […]

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restoration management software

Job Scheduling and Planning: Yes, You Can and Must!

Lisa Lavender M.T.R., M.F.S.R., M.W.R. After over 20 years in the industry, exact timelines are a bit fuzzy. However, I remember the lightbulb moment a few years after starting our […]

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Checking Your Work: Attentiveness to Detail as a New Year Initiative

Restoring Success January 6, 2022 Lisa Lavender, M.T.R., M.F.S.R., M.W.R. It may be predictable, but there is something about a new year that inspires goal setting, resolutions and fresh visions. […]

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Roll it Uphill: A Lesson in Leadership and Accountability

Lisa Lavender, M.T.R., M.F.S.R., M.W.R. In many cases, when leaders notice dysfunction, something goes wrong or someone does not meet an expectation, it is necessary to resist the blame game […]

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Selecting the Proper Drying Equipment for Commercial Restoration

For Selecting the Proper Drying Equipment for Commercial Restoration Consider The WHAT Method, “Whatever The Project Requires”. Read more!

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When is Concrete Really Dry?

Like Materials, Concrete Retains a Certain Amount of Water When in Equilibrium With The Built Environment. Read More!

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Moisture Meters

A Look at the Benefits and Types of Automatic Moisture Tracking

Automatic Moisture Tracking has Many Benefits and Different Types of Systems to Measure Moisture. Read More!

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Documentation: Just Do It

Documentation is a key component to operational success. Although documentation is not a complicated task it has become a source of frustration among the industry. Read more!

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What Keeps You Awake at Night?

Many of The Aspects Go Into Restoration Services Can be Stressful Including Equipment, Employee Training, and Competitors. Read More!

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Understanding the Players in Commercial Restoration

Understanding the Players in Commercial Restoration

The Fundamentals of Understanding The Players in Commercial Restoration and Their Influence Over Each Other. Read More!

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Training as Easy as 1-2-3

Our 3 Ways to Learn Include The Digital Training Solution (DTS), LIVE Online/In-Person Classes, and Self-Paced Microlearning Courses.

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Restoration Technical Institute

Sometimes the Brilliance is in the Simplicity of the Solution

In Restoration, Sometimes The Brilliance is in The Simplicity of The Solution. Enjoy and Look For Simple Solutions. Read More!

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The Resilience of Restorers

Although challenges and change are inevitable as we journey on into 2021, we should move forward with a new sense of confidence and accomplishment.

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