When Failure Is Not an Option: A Mindset Powered by Passion

(Originally posted March 31, 2022 at R&R Mag Online) Lisa Lavender M.T.R., M.F.S.R., M.W.R. One of the many things I like most about being involved in the training side of […]

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restoration management software

Job Scheduling and Planning: Yes, You Can and Must!

Lisa Lavender M.T.R., M.F.S.R., M.W.R. After over 20 years in the industry, exact timelines are a bit fuzzy. However, I remember the lightbulb moment a few years after starting our […]

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Checking Your Work: Attentiveness to Detail as a New Year Initiative

Restoring Success January 6, 2022 Lisa Lavender, M.T.R., M.F.S.R., M.W.R. It may be predictable, but there is something about a new year that inspires goal setting, resolutions and fresh visions. […]

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Roll it Uphill: A Lesson in Leadership and Accountability

Lisa Lavender, M.T.R., M.F.S.R., M.W.R. In many cases, when leaders notice dysfunction, something goes wrong or someone does not meet an expectation, it is necessary to resist the blame game […]

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Selecting the Proper Drying Equipment for Commercial Restoration

For Selecting the Proper Drying Equipment for Commercial Restoration Consider The WHAT Method, “Whatever The Project Requires”. Read more!

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When is Concrete Really Dry?

Like Materials, Concrete Retains a Certain Amount of Water When in Equilibrium With The Built Environment. Read More!

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Moisture Meters

A Look at the Benefits and Types of Automatic Moisture Tracking

Automatic Moisture Tracking has Many Benefits and Different Types of Systems to Measure Moisture. Read More!

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Documentation: Just Do It

Documentation is a key component to operational success. Although documentation is not a complicated task it has become a source of frustration among the industry. Read more!

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What Keeps You Awake at Night?

Many of The Aspects Go Into Restoration Services Can be Stressful Including Equipment, Employee Training, and Competitors. Read More!

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Understanding the Players in Commercial Restoration

Understanding the Players in Commercial Restoration

The Fundamentals of Understanding The Players in Commercial Restoration and Their Influence Over Each Other. Read More!

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Training as Easy as 1-2-3

Our 3 Ways to Learn Include The Digital Training Solution (DTS), LIVE Online/In-Person Classes, and Self-Paced Microlearning Courses.

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Restoration Technical Institute

Sometimes the Brilliance is in the Simplicity of the Solution

In Restoration, Sometimes The Brilliance is in The Simplicity of The Solution. Enjoy and Look For Simple Solutions. Read More!

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The Resilience of Restorers

Although challenges and change are inevitable as we journey on into 2021, we should move forward with a new sense of confidence and accomplishment.

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Use Your Words

The ability to clearly articulate and use the right words is important in our service to others, individual success, and organizational goals.

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Restoring Success Meets The Intentional Restorer: Nothing is Scarier than Scope Creep

I have three simple golden rules with a fourth to beware of that apply to the profitable execution of a scope of work.   Get paid for what you do Do […]

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Restoring Success: The New Age of Restoration Training

One of the greatest challenges in our industry has been finding “good” people. Once you do find a good one, they still likely need training and on-boarding, the next challenge. The year 2020 […]

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Restoring Success: Transparency in Our Restoration Companies

Last month’s Restoring Success, Morale and Engagement Built on a Foundation of Trust, we explored the importance of trust and the leadership role in fostering a culture of positive morale and […]

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Morale and Engagement: Built on a Foundation of Trust

It is difficult to challenge the notion that good employee morale and strong engagement is important in our industry. In fact, being “happy” may be critical to our customer service. […]

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Restoring Success: Red Flags

You may be thinking of something bad or good. Maybe you are thinking about a situation that you saw “Red Flags” and the result was something bad? A red flag […]

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