Harnessing the Power of Experiential Learning in your Training Programs

August 31, 2022 By Lisa Lavender M.T.R., M.F.S.R., M.W.R. Training is an important function in any operation and is critical to our companies’ effectiveness and efficiency. It has a direct impact […]

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Constructive Feedback: Delivering and Receiving For Continuous Improvement

 May 12, 2022 Lisa Lavender M.T.R., M.F.S.R., M.W.R. and Paul Pinchak My entire life I have received what I would consider constructive feedback from special guest contributor, Paul Pinchak, my father. Overall, […]

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RTI & CDR Press Release: RTI & CDR Collaboration

Berks Fire Water Restorations Inc.  1145 Commons Blvd., Reading, PA 19605. • 610-478-8660 • bfw@bfwrestorations.com FOR IMMEDIATE RELEASE Contact: Lisa Lavender, COO April 4, 2022 Phone: 610-926-0223 Email: Lisa@RTILearning.com Reading, PA, […]

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When Failure Is Not an Option: A Mindset Powered by Passion

(Originally posted March 31, 2022 at R&R Mag Online) Lisa Lavender M.T.R., M.F.S.R., M.W.R. One of the many things I like most about being involved in the training side of […]

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hiring and recruiting

How to Train Someone From Outside or Inside the Restoration Industry

Hiring outside the industry brings fresh ideas to your organization. It is a necessity for overcoming labor shortages and has many other advantages like avoiding the need to overcome bad […]

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restoration management software

Job Scheduling and Planning: Yes, You Can and Must!

Lisa Lavender M.T.R., M.F.S.R., M.W.R. After over 20 years in the industry, exact timelines are a bit fuzzy. However, I remember the lightbulb moment a few years after starting our […]

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Checking Your Work: Attentiveness to Detail as a New Year Initiative

Restoring Success January 6, 2022 Lisa Lavender, M.T.R., M.F.S.R., M.W.R. It may be predictable, but there is something about a new year that inspires goal setting, resolutions and fresh visions. […]

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restoration management software

The Motivation Paradigm

Lisa Lavender, M.T.R., M.F.S.R., M.W.R. and Stephanie Beattie There are any number of books and articles on leadership and management. There are articles on why there are so many books on leadership […]

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restoration business development, customer service

Organizational Awareness Can Lead to Greatness

Strong organizational awareness skills have a positive impact on individual performance, company objectives and customer service. Read more!

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Moisture Meters

A Look at the Benefits and Types of Automatic Moisture Tracking

Automatic Moisture Tracking has Many Benefits and Different Types of Systems to Measure Moisture. Read More!

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Documentation: Just Do It

Documentation is a key component to operational success. Although documentation is not a complicated task it has become a source of frustration among the industry. Read more!

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What Keeps You Awake at Night?

Many of The Aspects Go Into Restoration Services Can be Stressful Including Equipment, Employee Training, and Competitors. Read More!

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Understanding the Players in Commercial Restoration

Understanding the Players in Commercial Restoration

The Fundamentals of Understanding The Players in Commercial Restoration and Their Influence Over Each Other. Read More!

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Training as Easy as 1-2-3

Our 3 Ways to Learn Include The Digital Training Solution (DTS), LIVE Online/In-Person Classes, and Self-Paced Microlearning Courses.

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Restoration Technical Institute

Sometimes the Brilliance is in the Simplicity of the Solution

In Restoration, Sometimes The Brilliance is in The Simplicity of The Solution. Enjoy and Look For Simple Solutions. Read More!

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Emotional Discounting

Emotional Discounting in the Restoration World

Emotional Discounting within the Restoration Industry can result in problems during the execution of a job and have a direct impact on job profitability.

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The Wonderful World of Containment

The Wonderful World of Containment

Containment is designed to stop, slow, or control the exchange of one or more contaminants from one spatial environment to another. Read More!

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The Resilience of Restorers

Although challenges and change are inevitable as we journey on into 2021, we should move forward with a new sense of confidence and accomplishment.

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Restoring Success: Transparency in Our Restoration Companies

Last month’s Restoring Success, Morale and Engagement Built on a Foundation of Trust, we explored the importance of trust and the leadership role in fostering a culture of positive morale and […]

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