HOMEE and Restoration Technical Institute Launch HOMEE University

HOMEE, the leading Digital Marketplace & Claims Management platform for the Property and Casualty (P&C) insurance industry and Restoration Technical Institute (RTI), a Training and Software company, have joined forces […]

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FOR IMMEDIATE RELEASE: Restoration Technical Institute and The Language of Leadership, Launches a Leadership Academy for the Restoration, Cleaning, and Related Industries

February 14, 2024   Restoration Technical Institute and The Language of Leadership, Launches a Leadership Academy for the Restoration, Cleaning, and Related Industries Reading, PA-based Restoration Technical Institute (RTI) and The […]

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“Restoring Success” Listening: 5 Steps for Smoother Interactions and Fewer Hiccups

Enhance team communication and success with these 5 steps for smoother interactions. Learn the importance of active listening, from customer service to internal relationships. Improve communication skills, reduce mistakes, and strengthen your organization’s culture.

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Elevate your Operations: 2023 Annual Owner's and Manager's Retreat – The Most Powerful
10 Steps to Organize your Warehouse

10 Steps to Organize your Warehouse

The warehouse is a frustration for many with a vision of a clean and organized operation and production facility. Turning this dream into reality requires a deliberate action plan, a deadline, and buy-in from your employees.

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For contractors who are interested OR are already delivering insurance-related restoration and reconstruction services, this webinar will give you insights and understanding into how a contractor fits into the property insurance claims process. The ability to consider different perspectives on the process that may help you develop your approaches. In addition, you will have the opportunity to learn more about and apply to become a HOMEE Pro.

FREE WEBINAR: Introduction to Insurance Claims for Contractors & Join the HOMEE Network

For contractors who are interested OR are already delivering insurance-related restoration and reconstruction services, this webinar will give you insights and understanding into how a contractor fits into the property insurance claims process. The ability to consider different perspectives on the process that may help you develop your approaches. In addition, you will have the opportunity to learn more about and apply to become a HOMEE Pro.

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Phoenix Restoration Equipment logo with a soaring phoenix bird and text
restoration management software

How Restoration Contractors Can Let Go to Grow

Why is letting go so hard? As a recovering micromanager myself, it often sounds like this: Nobody will do it as well as me or do it right. How do […]

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Harnessing the Power of Experiential Learning in your Training Programs

August 31, 2022 By Lisa Lavender M.T.R., M.F.S.R., M.W.R. Training is an important function in any operation and is critical to our companies’ effectiveness and efficiency. It has a direct impact […]

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restoration management software

Constructive Feedback: Delivering and Receiving For Continuous Improvement

 May 12, 2022 Lisa Lavender M.T.R., M.F.S.R., M.W.R. and Paul Pinchak My entire life I have received what I would consider constructive feedback from special guest contributor, Paul Pinchak, my father. Overall, […]

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RTI & CDR Press Release: RTI & CDR Collaboration

Berks Fire Water Restorations Inc.  1145 Commons Blvd., Reading, PA 19605. • 610-478-8660 • bfw@bfwrestorations.com FOR IMMEDIATE RELEASE Contact: Lisa Lavender, COO April 4, 2022 Phone: 610-926-0223 Email: Lisa@RTILearning.com Reading, PA, […]

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When Failure Is Not an Option: A Mindset Powered by Passion

(Originally posted March 31, 2022 at R&R Mag Online) Lisa Lavender M.T.R., M.F.S.R., M.W.R. One of the many things I like most about being involved in the training side of […]

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hiring and recruiting

How to Train Someone From Outside or Inside the Restoration Industry

Hiring outside the industry brings fresh ideas to your organization. It is a necessity for overcoming labor shortages and has many other advantages like avoiding the need to overcome bad […]

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restoration management software

Job Scheduling and Planning: Yes, You Can and Must!

Lisa Lavender M.T.R., M.F.S.R., M.W.R. After over 20 years in the industry, exact timelines are a bit fuzzy. However, I remember the lightbulb moment a few years after starting our […]

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Checking Your Work: Attentiveness to Detail as a New Year Initiative

Restoring Success January 6, 2022 Lisa Lavender, M.T.R., M.F.S.R., M.W.R. It may be predictable, but there is something about a new year that inspires goal setting, resolutions and fresh visions. […]

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restoration management software

The Motivation Paradigm

Lisa Lavender, M.T.R., M.F.S.R., M.W.R. and Stephanie Beattie There are any number of books and articles on leadership and management. There are articles on why there are so many books on leadership […]

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restoration business development, customer service

Organizational Awareness Can Lead to Greatness

Strong organizational awareness skills have a positive impact on individual performance, company objectives and customer service. Read more!

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Moisture Meters

A Look at the Benefits and Types of Automatic Moisture Tracking

Automatic Moisture Tracking has Many Benefits and Different Types of Systems to Measure Moisture. Read More!

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Documentation: Just Do It

Documentation is a key component to operational success. Although documentation is not a complicated task it has become a source of frustration among the industry. Read more!

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