HOMEE and Restoration Technical Institute Launch HOMEE University

HOMEE, the leading Digital Marketplace & Claims Management platform for the Property and Casualty (P&C) insurance industry and Restoration Technical Institute (RTI), a Training and Software company, have joined forces […]

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FOR IMMEDIATE RELEASE: Restoration Technical Institute and The Language of Leadership, Launches a Leadership Academy for the Restoration, Cleaning, and Related Industries

February 14, 2024   Restoration Technical Institute and The Language of Leadership, Launches a Leadership Academy for the Restoration, Cleaning, and Related Industries Reading, PA-based Restoration Technical Institute (RTI) and The […]

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PRESS Release: Learning Paths A Series of courses and activities that are curated for a specific learning outcome.

Restoration Technical Institute PRESS RELEASE: Learning Paths

Reading, PA, Restoration Technical Institute proudly announces the launch of Learning Paths, a transformative component within their acclaimed Digital Training Solution.  This breakthrough offering empowers companies to equip their teams with the tools that yield high-impact results with just a single click.  Learning Paths consist of meticulously curated courses and activities, strategically designed to achieve specific learning outcomes.

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For contractors who are interested OR are already delivering insurance-related restoration and reconstruction services, this webinar will give you insights and understanding into how a contractor fits into the property insurance claims process. The ability to consider different perspectives on the process that may help you develop your approaches. In addition, you will have the opportunity to learn more about and apply to become a HOMEE Pro.

FREE WEBINAR: Introduction to Insurance Claims for Contractors & Join the HOMEE Network

For contractors who are interested OR are already delivering insurance-related restoration and reconstruction services, this webinar will give you insights and understanding into how a contractor fits into the property insurance claims process. The ability to consider different perspectives on the process that may help you develop your approaches. In addition, you will have the opportunity to learn more about and apply to become a HOMEE Pro.

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Phoenix Restoration Equipment logo with a soaring phoenix bird and text

Restoring Success: How to Effectively Use Lists for Restoration Operations

By Lisa Lavender M.T.R., M.F.S.R., M.W.R. Photo credit: eyfoto / iStock / Getty Images Plus via Getty Images May 8, 2023 For nearly 23 years in the industry, I have been making lists. […]

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company culture, restoration business leadership, restoration technology

Tips For Implementing Something New At Your Restoration Firm

By Lisa Lavender M.T.R., M.F.S.R., M.W.R. Original Blog Source: https://www.randrmagonline.com/articles/90410-tips-for-implementing-something-new-at-your-restoration-firm Software, applications, tools, and products. You and/or your team have decided it is a good thing to buy and use something […]

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communication in business, company culture, restoration business leadership

Restorers Need to Ask: To Reply All Or NOT Reply All

By Lisa Lavender M.T.R., M.F.S.R., M.W.R. When I created the weekly tip for success, “Know when to Reply All and NOT to Reply All,” I did not expect to receive […]

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company culture employee management

Things I Learned From Running A Restoration Company

By Lisa Lavender M.T.R., M.F.S.R., M.W.R. I absolutely do not know “everything” and am grateful to learn new things every day. As I consider myself an operations person, my work […]

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Harnessing the Power of Experiential Learning in your Training Programs

August 31, 2022 By Lisa Lavender M.T.R., M.F.S.R., M.W.R. Training is an important function in any operation and is critical to our companies’ effectiveness and efficiency. It has a direct impact […]

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restoration management software

Constructive Feedback: Delivering and Receiving For Continuous Improvement

 May 12, 2022 Lisa Lavender M.T.R., M.F.S.R., M.W.R. and Paul Pinchak My entire life I have received what I would consider constructive feedback from special guest contributor, Paul Pinchak, my father. Overall, […]

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When Failure Is Not an Option: A Mindset Powered by Passion

(Originally posted March 31, 2022 at R&R Mag Online) Lisa Lavender M.T.R., M.F.S.R., M.W.R. One of the many things I like most about being involved in the training side of […]

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hiring and recruiting

How to Train Someone From Outside or Inside the Restoration Industry

Hiring outside the industry brings fresh ideas to your organization. It is a necessity for overcoming labor shortages and has many other advantages like avoiding the need to overcome bad […]

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restoration management software

Job Scheduling and Planning: Yes, You Can and Must!

Lisa Lavender M.T.R., M.F.S.R., M.W.R. After over 20 years in the industry, exact timelines are a bit fuzzy. However, I remember the lightbulb moment a few years after starting our […]

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restoration management software

The Motivation Paradigm

Lisa Lavender, M.T.R., M.F.S.R., M.W.R. and Stephanie Beattie There are any number of books and articles on leadership and management. There are articles on why there are so many books on leadership […]

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restoration business management, human resources

The Hiring Challenge And What Must Be Done

“Every problem is an opportunity in disguise.” ― John Adams Today, the hiring challenge is consistently one of the biggest strains on everyone in the industry. There is no crystal ball as […]

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Documentation: Just Do It

Documentation is a key component to operational success. Although documentation is not a complicated task it has become a source of frustration among the industry. Read more!

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Training as Easy as 1-2-3

Our 3 Ways to Learn Include The Digital Training Solution (DTS), LIVE Online/In-Person Classes, and Self-Paced Microlearning Courses.

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Want a raise? Ask THIS Instead!

When an employee asks for a raise, focus on the concept of value. Companies that focus on value rather than raises allow both sides to benefit. Read More!

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Emotional Discounting

Emotional Discounting in the Restoration World

Emotional Discounting within the Restoration Industry can result in problems during the execution of a job and have a direct impact on job profitability.

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