By Lisa Lavender M.T.R., M.F.S.R., M.W.R. Photo credit: eyfoto / iStock / Getty Images Plus via Getty Images May 8, 2023 For nearly 23 years in the industry, I have been making lists. […]
Continue ReadingBy Lisa Lavender M.T.R., M.F.S.R., M.W.R. Original Blog Source: https://www.randrmagonline.com/articles/90410-tips-for-implementing-something-new-at-your-restoration-firm Software, applications, tools, and products. You and/or your team have decided it is a good thing to buy and use something […]
Continue ReadingBy Lisa Lavender M.T.R., M.F.S.R., M.W.R. When I created the weekly tip for success, “Know when to Reply All and NOT to Reply All,” I did not expect to receive […]
Continue ReadingBy Lisa Lavender M.T.R., M.F.S.R., M.W.R. I absolutely do not know “everything” and am grateful to learn new things every day. As I consider myself an operations person, my work […]
Continue ReadingAugust 31, 2022 By Lisa Lavender M.T.R., M.F.S.R., M.W.R. Training is an important function in any operation and is critical to our companies’ effectiveness and efficiency. It has a direct impact […]
Continue ReadingMay 12, 2022 Lisa Lavender M.T.R., M.F.S.R., M.W.R. and Paul Pinchak My entire life I have received what I would consider constructive feedback from special guest contributor, Paul Pinchak, my father. Overall, […]
Continue Reading(Originally posted March 31, 2022 at R&R Mag Online) Lisa Lavender M.T.R., M.F.S.R., M.W.R. One of the many things I like most about being involved in the training side of […]
Continue ReadingHiring outside the industry brings fresh ideas to your organization. It is a necessity for overcoming labor shortages and has many other advantages like avoiding the need to overcome bad […]
Continue ReadingLisa Lavender M.T.R., M.F.S.R., M.W.R. After over 20 years in the industry, exact timelines are a bit fuzzy. However, I remember the lightbulb moment a few years after starting our […]
Continue ReadingLisa Lavender, M.T.R., M.F.S.R., M.W.R. and Stephanie Beattie There are any number of books and articles on leadership and management. There are articles on why there are so many books on leadership […]
Continue Reading“Every problem is an opportunity in disguise.” ― John Adams Today, the hiring challenge is consistently one of the biggest strains on everyone in the industry. There is no crystal ball as […]
Continue ReadingDocumentation is a key component to operational success. Although documentation is not a complicated task it has become a source of frustration among the industry. Read more!
Continue ReadingOur 3 Ways to Learn Include The Digital Training Solution (DTS), LIVE Online/In-Person Classes, and Self-Paced Microlearning Courses.
Continue ReadingWhen an employee asks for a raise, focus on the concept of value. Companies that focus on value rather than raises allow both sides to benefit. Read More!
Continue ReadingEmotional Discounting within the Restoration Industry can result in problems during the execution of a job and have a direct impact on job profitability.
Continue ReadingIf you can identify, build, and staff around a culture that enhances your values, then your combined efforts will have greater focus and potency. Read more!
Continue ReadingAlthough challenges and change are inevitable as we journey on into 2021, we should move forward with a new sense of confidence and accomplishment.
Continue ReadingThe ability to clearly articulate and use the right words is important in our service to others, individual success, and organizational goals.
Continue ReadingI have three simple golden rules with a fourth to beware of that apply to the profitable execution of a scope of work. Get paid for what you do Do […]
Continue ReadingOne of the greatest challenges in our industry has been finding “good” people. Once you do find a good one, they still likely need training and on-boarding, the next challenge. The year 2020 […]
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