Harnessing the Power of Experiential Learning in your Training Programs

August 31, 2022 By Lisa Lavender M.T.R., M.F.S.R., M.W.R. Training is an important function in any operation and is critical to our companies’ effectiveness and efficiency. It has a direct impact […]

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8 Tips to Manage the Thousands of Details of a Restoration Business

Originally Published at R&R Magazine August 4, 2022 Lisa Lavender M.T.R., M.F.S.R., M.W.R. You’ve heard and can relate to the saying from Gustave Flaubert, “The devil is in the detail.” It refers […]

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Constructive Feedback: Delivering and Receiving For Continuous Improvement

 May 12, 2022 Lisa Lavender M.T.R., M.F.S.R., M.W.R. and Paul Pinchak My entire life I have received what I would consider constructive feedback from special guest contributor, Paul Pinchak, my father. Overall, […]

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restoration management software

Job Scheduling and Planning: Yes, You Can and Must!

Lisa Lavender M.T.R., M.F.S.R., M.W.R. After over 20 years in the industry, exact timelines are a bit fuzzy. However, I remember the lightbulb moment a few years after starting our […]

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innovation in restoration

Some Things Old, New, Borrowed and Blue: Restoration Edition

Lisa Lavender, M.T.R., M.F.S.R., M.W.R. “To the man who only has a hammer, everything he encounters begins to look like a nail.” –Abraham Maslow As trainers, this quote is very powerful […]

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Roll it Uphill: A Lesson in Leadership and Accountability

Lisa Lavender, M.T.R., M.F.S.R., M.W.R. In many cases, when leaders notice dysfunction, something goes wrong or someone does not meet an expectation, it is necessary to resist the blame game […]

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restoration business development, customer service

Organizational Awareness Can Lead to Greatness

Strong organizational awareness skills have a positive impact on individual performance, company objectives and customer service. Read more!

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