“Restoring Success” Listening: 5 Steps for Smoother Interactions and Fewer Hiccups

Enhance team communication and success with these 5 steps for smoother interactions. Learn the importance of active listening, from customer service to internal relationships. Improve communication skills, reduce mistakes, and strengthen your organization’s culture.

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Elevate your Operations: 2023 Annual Owner's and Manager's Retreat – The Most Powerful
10 Steps to Organize your Warehouse

10 Steps to Organize your Warehouse

The warehouse is a frustration for many with a vision of a clean and organized operation and production facility. Turning this dream into reality requires a deliberate action plan, a deadline, and buy-in from your employees.

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Restoration Technical Institute Owner's and Manager's Retreat

Elevate Your Leadership: What to Expect at the 2023 Owner’s & Manager’s Retreat

14 IICRC CEC Elevate Your Leadership: What to Expect at the 2023 Owner’s and Manager’s Retreat! Get ready for an immersive two-day event that promises to supercharge your leadership skills, inspire […]

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For contractors who are interested OR are already delivering insurance-related restoration and reconstruction services, this webinar will give you insights and understanding into how a contractor fits into the property insurance claims process. The ability to consider different perspectives on the process that may help you develop your approaches. In addition, you will have the opportunity to learn more about and apply to become a HOMEE Pro.

FREE WEBINAR: Introduction to Insurance Claims for Contractors & Join the HOMEE Network

For contractors who are interested OR are already delivering insurance-related restoration and reconstruction services, this webinar will give you insights and understanding into how a contractor fits into the property insurance claims process. The ability to consider different perspectives on the process that may help you develop your approaches. In addition, you will have the opportunity to learn more about and apply to become a HOMEE Pro.

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Guy at desk in dress shirt writing with pen. Business wisdom from father figure. Photo credit: Poike / iStock.

From the Desk of Dad: 10 Wisdoms for Business

By Lisa Lavender M.T.R., M.F.S.R., M.W.R. Photo credit: Poike / iStock / Getty Images Plus via Getty Images August 7, 2023 I lost my dad unexpectedly in June 2023. He was an amazing dad, […]

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Phoenix Restoration Equipment logo with a soaring phoenix bird and text
A devastating home disaster scene depicting extensive damage caused by a large loss event. The image shows a residential structure engulfed in flames, with billowing smoke filling the sky. Debris and charred remnants are scattered across the surrounding area. Firefighters and emergency responders can be seen in the foreground, working diligently to contain the blaze and protect nearby structures. The gravity of the situation is evident from the chaotic scene, symbolizing the need for expertise and mastery in handling large loss situations.
innovation in restoration

Some Things Old, New, Borrowed and Blue: Restoration Edition

Lisa Lavender, M.T.R., M.F.S.R., M.W.R. “To the man who only has a hammer, everything he encounters begins to look like a nail.” –Abraham Maslow As trainers, this quote is very powerful […]

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Roll it Uphill: A Lesson in Leadership and Accountability

Lisa Lavender, M.T.R., M.F.S.R., M.W.R. In many cases, when leaders notice dysfunction, something goes wrong or someone does not meet an expectation, it is necessary to resist the blame game […]

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Restoring Success: Transparency in Our Restoration Companies

Last month’s Restoring Success, Morale and Engagement Built on a Foundation of Trust, we explored the importance of trust and the leadership role in fostering a culture of positive morale and […]

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The Restoration Technical Institute Welcomes Industry Expert Chuck Boutall

READING, PA, September 12, 2018– The Restoration Technical Institute is pleased to announce that industry great, Chuck Boutall, will be joining our team as the Director of Education. “Chuck brings years […]

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What’s Your Story

Stories rich in history, struggles, perseverance, success and achievement are just some of the characteristics of the journeys shared last month at the Violand Management’s Women in Restoration summit led by R&R‘s very own, […]

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