Many of us love a good story of a weight loss battle with a happy, skinny ending. I myself have fluctuated most of my life a good 20 pounds (sometimes more). I am eating healthy (for now) and losing weight because I was not happy with the outcome of eating whatever I wanted to excess (I could not […]

Stories rich in history, struggles, perseverance, success and achievement are just some of the characteristics of the journeys shared last month at the Violand Management’s Women in Restoration summit led by R&R‘s very own, Michelle Blevins. This year’s event was based on writing our own story as restoration professionals, as it is an important and powerful concept. In addition […]

Roughly half of all customers read reviews before hiring a restoration contractor and 85% of consumers said they trusted reviews just as much as a recommendation. Despite their importance, many companies still don’t have a strategy for getting reviews. While some assume customers will leave a review on their own, the majority of companies are not asking […]

When I received my degree in accounting from Penn State in 1996, I did not realize I would be using these valuable skills to start and grow a restoration company. Managing and understanding the accounting within your organization is important to the overall health of your company. Accounting practices and information are not just for owners and managers it […]

One of the greatest gifts to the modern restorer both new and seasoned is the almost limitless amounts of resources available to us in the context of information and advice. I believe good restorers don’t necessarily know everything; but rather, they are resourceful. Information seeking is a competency that helps us grow professionally in many […]

Starting a new career in the restoration industry can be a bit intimidating to many. After searching high and low for a new technician, you find a new tech; now what? The next step is to get them up and running and engage them in his/her new career. The most basic things we must provide to […]

“Who left that job site in that condition?”Who was responsible for the job site that day?“Who didn’t get the oil changed in the truck?”Who is responsible for that and do they know they are responsible for it?“Why can’t we get the warehouse reorganized?”There is a highly engaged group who want to help but nobody is […]

It seems cliché to start out the New Year with goals, resolutions, and plans; therefore, I was reluctant to present the New Year check list for a restoration organization. After pondering, I realized there is opportunity within the power of the New Year. For many, it is a time to set goals oriented towards improvement. […]

Kids, dog, new house, all in the year 2000, I was 26 years old and working as an accountant, pregnant with my second child. My life was going as I had planned: graduated college, got a job, got married, got a dog, had children, and bought my first home.Very pregnant with my second child, my […]

From December 5 – 7, we enjoyed hosting a full class of industry professionals at our IICRC Water Restoration Technician (WRT) CEC Course. Students enjoyed learning from IICRC certified instructor, Ron Valega, of TMC Group in Medina, Ohio and our own IICRC certified Director of Education, Stephan Schumm. The second day of classes allowed students to engage in hands-on […]

RTI hosted a webinar presented by Drew Johnson, the Co-Founder of Mile Radius. The webinar covered how to help your small business grow through local SEO.