By Lisa Lavender M.T.R., M.F.S.R., M.W.R. Photo credit: Poike / iStock / Getty Images Plus via Getty Images August 7, 2023 I lost my dad unexpectedly in June 2023. He was an amazing dad, […]

Phoenix Restoration Equipment, a top provider of water damage restoration equipment, has announced an integration with iRestore.

Lisa and Thomas emphasize the importance of preparation when being called to work on a large loss job.

Restoring Success By Lisa Lavender M.T.R., M.F.S.R., M.W.R. Production Manager: “If you spend more than you got, you are not going to have a good time.” There it is! Sounds simple, yet […]

By Lisa Lavender M.T.R., M.F.S.R., M.W.R. Original Blog Source: https://www.randrmagonline.com/articles/90410-tips-for-implementing-something-new-at-your-restoration-firm Software, applications, tools, and products. You and/or your team have decided it is a good thing to buy and use something […]

By Lisa Lavender M.T.R., M.F.S.R., M.W.R. In our day-to-day, leadership, managers, teams, are often identifying problems and setting goals. As we enter a new year, you may even be working off […]

By Lisa Lavender M.T.R., M.F.S.R., M.W.R. When I created the weekly tip for success, “Know when to Reply All and NOT to Reply All,” I did not expect to receive […]

By Lisa Lavender M.T.R., M.F.S.R., M.W.R. I absolutely do not know “everything” and am grateful to learn new things every day. As I consider myself an operations person, my work […]

Why is letting go so hard? As a recovering micromanager myself, it often sounds like this: Nobody will do it as well as me or do it right. How do […]

August 31, 2022 By Lisa Lavender M.T.R., M.F.S.R., M.W.R. Training is an important function in any operation and is critical to our companies’ effectiveness and efficiency. It has a direct impact […]

Originally Published at R&R Magazine August 4, 2022 Lisa Lavender M.T.R., M.F.S.R., M.W.R. You’ve heard and can relate to the saying from Gustave Flaubert, “The devil is in the detail.” It refers […]

When you’re involved in water damage restoration, chances are you will come in contact with mold growth and occasionally sewage damage. Many homes and businesses are affected by mold and […]

 May 12, 2022 Lisa Lavender M.T.R., M.F.S.R., M.W.R. and Paul Pinchak My entire life I have received what I would consider constructive feedback from special guest contributor, Paul Pinchak, my father. Overall, […]

(Originally posted March 31, 2022 at R&R Mag Online) Lisa Lavender M.T.R., M.F.S.R., M.W.R. One of the many things I like most about being involved in the training side of […]

Hiring outside the industry brings fresh ideas to your organization. It is a necessity for overcoming labor shortages and has many other advantages like avoiding the need to overcome bad […]

Lisa Lavender M.T.R., M.F.S.R., M.W.R. After over 20 years in the industry, exact timelines are a bit fuzzy. However, I remember the lightbulb moment a few years after starting our […]